The two national departments (the General Office of the Ministry of Housing and Urban-Rural Development and the Office of the State Post Bureau) have incorporated property management into the local epidemic prevention and control system (Jianbancheng Han [2022] No. 181), and property management companies may shoulder more responsibilities and expectations.
Beijing time on May 20, 2022
The “protracted war” of the covid-19 epidemic affects everyone at all times. As a third-party social force with a wide coverage and front-line control of office buildings and residential buildings, property management companies have faced many challenges. It has become a major test of property management’s capabilities of service and deployment to complete basic services with quality and quantity, providing anti-epidemic assistance to communities and property owners, taking more social responsibilities at the same time.
In this regard, the two property brands of Globaltality Holdings (Heqiao Property and GH Property) responded with the strategy of “deepening internal logistics support and releasing front-line service energy”. During the war against the epidemic, the logistical support implemented included: emergency supplies for employees, subsistence allowances for lockdown and shutdown, a full set of protective clothing, protective glasses, N95 masks, etc. Zhang Yueqi, Project Director of GH Property Management, said: “Property personnel need to face customers frequently. Under the high pressure of repeated epidemics, we must first eliminate the anxiety of employees from within, so that the company can work together to provide quality and warm services without any worries.”
（GH’s property managers turned into volunteers to assist the frontline epidemic prevention work）
As government departments and property owners have more expectations for property management in the epidemic prevention and control system, the property managers of GH are ready to guard the city together. When the epidemic resurged in Beijing last month, Globaltality Holdings’s Heqiao property in Beijing immediately responded positively to the front-line prevention and control work. The property management personnel from various positions in the company turned into volunteers and participated in the routine PCR testing sites of the community, concentric with the streets of the community. In addition, the group also donated 100 power banks to help the frontline personnel.
（Globaltality Holdings donated power banks and took a group photo with the leaders of Beijing Jianwai Street）
Service starts with people, implements ESG to the end
The strategy of “deepening internal logistics support and releasing front-line service energy” has verified the importance that Globaltality Holdings attaches to social responsibility in ESG standards (environmental protection, social responsibility, and corporate governance). Wu Bo, Director of the Business Relations Department of Globaltality Holdings and Deputy General Manager of Heqiao Property, said: “Corporate social responsibility is not only an external measure, but internal employee support should be the top priority. Service begins with people. We believe that if an enterprise supports, protects and motivates employees in all aspects, it can drive talents in various positions to perform their duties in an orderly manner, and provide customers with direct heart-to-heart services.”
About Globaltality Holdings
Globaltality Holdings is subordinate to Zhongshi Holding Company, a subsidiary of Chailease Group. The Zhongshi business group covers real estate development, catering management, and office building management. Its business area covers Taiwan, the mainland of China, Southeast Asia, Europe, and the United States. Globaltality Holdings focuses on the operation and management of commercial space and takes “optimizing space and creating value” as its corporate spirit. Now formed a pattern that takes Beijing as the center to penetrate inland gradually.
Beijing Heqiao Property Management Co., Ltd. is one of the property management business entities of the Group. It pursues the integration of the essence of Eastern and Western cultures, and closely combines the tradition of selfless dedication with mutual respect, and rigorous and efficient professional charm.
Globaltality Holdings official website：www.globaltality.cn